AISU Traditional Bathroom Vanity, Under Sink Pedestal Storage, 2 - Door, Espresso

What are the shipping options?

AISU offers flexible shipping options to meet your needs. Depending on your location, we provide standard, express, and freight shipping for bulk orders. Our logistics team ensures your products are packed securely and delivered on time.

How long does delivery take?

Delivery times vary based on your location and the selected shipping method. For standard shipping, orders typically arrive within 5–10 business days. Express shipping ensures faster delivery, while bulk or custom orders may require additional processing time. You will receive a tracking number once your order has been shipped.

Unshipped Items Return Policy

25 % restocking fee will be charged for unshipped item returns without valid reason within 30 days of the original order being processed.

Shipped Items Return Policy

For quality or other issues, the Buyer can request a refund or reshipment within 7 days after the end customer has received the item. The reshipment fee will be borne by the Seller.

How do I initiate a return or exchange?

To start a return or exchange, contact our customer service team with your order details and reason for the return. They will guide you through the process and provide a return authorization if your request meets our policy requirements. Shipping costs for returns may apply unless the product was defective or incorrect.

When will I receive my refund?

Refunds are processed as soon as the returned item has been inspected and approved. It typically takes 5–7 business days for the refund to appear in your account, depending on your payment method. For questions about the status of your refund, feel free to contact us.